Privacy Policy
Last updated: 29.01.2025
Data We Collect
- Basic account data: Telegram user ID, username, and profile name (provided by Telegram).
- Birth details: date, time, and place of birth, entered by you to generate astrological charts.
- Location data (optional): if you grant access, we use it to personalize horoscopes and remedies.
- Subscription and payment data: processed securely by Telegram or its approved providers. We do not store your payment card details.
- Usage data: interactions with the app (e.g., which features you use) to improve service quality.
How We Use Your Data
- To generate personalized horoscopes, remedies, and chart interpretations.
- To improve app performance, reliability, and user experience.
- To provide customer support.
- To manage subscriptions and premium features.
Data Sharing
We do not sell or trade your personal information. Your data is shared only in the following cases:
- As required by law or Telegram's policies.
- With trusted service providers who help us operate the app (under confidentiality obligations).
- In aggregated or anonymized form, where individual users cannot be identified.
Data Security
We use standard security measures to protect your data. However, no online system is 100% secure. You use the app at your own risk.
Your Rights
- You can view or edit your birth details at any time inside the app.
- You may revoke location permissions directly in Telegram settings.
- You can request deletion of your data by contacting support.
Data Retention
We keep your personal data only as long as necessary to provide the service or as required by law. If you delete your account or request removal, we will erase associated data within a reasonable time.
Children's Privacy
KundliWise AI is intended for adults and mature users. If you are under the age of majority in your country, please use the app with parental guidance.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the service means you accept the updated policy.
Contact & Support
If you have questions about this Privacy Policy, contact us via KundliWiseSupport chat.